It has been a remarkable initiative and is already used in many countries around the world. Without wasting any more time, I am going to straight to their FAQs published in the local papers today and what you need to be aware of to avoid a ‘shutdown”:
KPLC- Will this inconvenience me by interrupting the flow of electricity?
No. The meter will come with 30 preloaded units to ensure that your electricity is not interrupted and also to give KPLC adequate time to activate your meter in our pre-paid management system. The same (30 units) will be recovered from you subsequently. Meter activation takes about two days.
First- the unit came with only 20 preloaded units.
Second- what do they mean that they will subsequently recover the units?
Third- our meters were not activated. How do we make sure these are done. The sub-contractors who came to install, were unprepared, in a hurry and could not even speak English. I wonder who they have been hiring?
What has your experience been? Because even after shutdown when I called the KPLC customer care, they were rude, and gave me loads of excuses. That’s typical of them.
We never got a manual, and by the way how come there are only three Uchumi outlets selling these tokens? The guy at the till of Uchumi Capital looked like he would die of a heart attack any second due to overload of this exercise. Also the MPESA mode of payment doesn’t work properly.